Business process outsourcing (BPO) has become a major driver of performance in business today and it can also be a driver for strategic change. Companies the world over are realizing the many benefits of transferring non-core activities to specialist companies. Spherebase has several years of experience as an innovator in this field and, as a result, we have developed an impressive track record and a wide range of services.
BPO allows you to outsource individual, non-core business processes to Spherebase, such as:
- Mortgage & Loan Origination Services
- Healthcare Claims Processing & HIPAA
- Finance & Accounting and Procurement
- HR & Payroll services
- Training & Learning services
- Document Management services
- Banking & Insurance
- Telecoms customer management
Our global blended sourcing approach, which combines onshore, near-shore and offshore resources, gives you the best combination of expertise to suit your needs. We are leading global partners of SAP and Oracle, so we have an in-depth understanding of back office processes and how to deliver them effectively.
A BPO agreement often forms part of a major change program and involves the transfer of staff as well as assets. We have successfully transferred thousands of people and created new and broader career opportunities for staff.
Finally, we recognize that outsourcing is a partnership, not just a service. Our contracts have continuous improvement measures built in to make sure the partnership works for the duration of the agreement.
What we deliver
- A blend of expertise to suit your needs
- Faster innovation and business change
- Mission-critical solutions
- State-of-the-art technology and communications infrastructure
- Increased productivity
- Powerful combination of process expertise and technology
- Strong investment in European language skills in offshore locations
- Expertise in local laws and regulatory requirements
- Increased control over, and greater transparency of, organizational processes
- A smooth transition to outsourcing
- Maximum value from technology
